News & Events

SUSTAINABLE CONSUMPTION Consumer incentive system for the return of plastic beverage packaging remains in operation until the end of 2022 The Ordinance extending the…

Passenger Rights – Air Transport Are you traveling this summer? The Directorate-General for Consumers and the European Consumer Center Portugal recommend that you inform yourself about your rights to…

Universal charger in the European Union in 2024 From autumn 2024 there will be a single universal USB-C charger in the European Union for mobile phones, tablets, e-books, cameras…

🤝 with CAUAL, the protocol that facilitates the population's access to extrajudicial means of speedy resolution of disputes with reduced cost. Result of the satisfaction of this population 👍 and the…

We praise the renewal of the Protocol 🤝 that the Parish Council of Alcabideche celebrated today with CAUAL. Another demonstration of CAUAL’s competence in terms of facilitation…

The teachers, students and employees of Grupo CEU, Ensino Superior can benefit from help to overcome all consumption conflicts for a single cost of €12.50/part (VAT included). O…

Did you know that because you are our student, you can benefit from help overcoming consumer conflicts for a one-time cost of €12.50/part? And that the mediation service in the resolution of…

Decree-Law No. 108/2021, of December 7, was published, amending the competition regime, the regime of individual practices restrictive of trade and the regime of clauses…

As we approach Christmas, the Directorate-General for Consumers recalls some recommendations for safe shopping that guarantee the purchase of quality products, whether in local shops - which should be…