Direção-Geral do Consumidor reforça atendimento telefónico e presencial
Em março, a Direção-Geral do Consumidor (DGC) reforçou a equipa de atendimento telefónico e presencial, para melhorar o serviço prestado aos consumidores. Num mês marcado por múltiplas iniciativas no âmbito…
Centro de Arbitragem resolveu 193 casos em 2024 no Parque das Nações
Desde julho de 2022 que a Junta de Freguesia do Parque das Nações tem um Gabinete de mediação de conflitos, criado através de um protocolo com o CAUAL, o centro…
DGC lança campanha alusiva ao Dia dos Namorados com foco na sustentabilidade
DGC lança campanha alusiva ao Dia dos Namorados com foco na sustentabilidade Tradicionalmente, o Dia dos Namorados é celebrado com trocas de presentes, tornando-se numa época com considerável impacto no…
Protocol signed between the National Federation of Conflict Mediation, the UAL Arbitration Center and the Autonomous Group
No dia 20 de dezembro de 2024, na Sala dos Atos da Universidade Autónoma de Lisboa, foi assinado um Protocolo de Colaboração entre a Federação Nacional de Mediação de Conflitos…
Awareness campaign for elderly consumers
Consumer rights are transversal and applicable to the entire population, regardless of age. However, the elderly population, due to physical and cognitive limitations, difficulty in accessing…
Insurance and Pension Funds Supervisory Authority launches Public Consultation on the differentiation between health insurance and health plans
On January 2, the Insurance and Pension Funds Supervisory Authority (ASF) launched Public Consultation No. 1/2025, which aims to collect contributions for the…
UAL Arbitration Centre present at the III International Nurses Convention
On the 22nd and 23rd of November, in Fátima, we had an information stand dedicated to promoting our services to nurses. It was a unique opportunity to…
Notice from the Bank of Portugal
Banco de Portugal Notice No. 4/2024 was published today, establishing the obligation to identify the final beneficiary in transactions using a payment reference and in…
Compare prices and consider your purchase – The decision is yours! DGC warns consumers about Black Friday promotions – copy – copy
The month of November is known for its promotions, with special emphasis on Black Friday, which takes place annually on the fourth Friday of the month. However, the promotions and…